DO NOT MISS THIS

DO NOT MISS THIS

Monday, January 11, 2016

Measuring Success Of Your Business

Measuring Success Of Your Business

SMS is different from email when it comes to tracking and measurement. For emails, you can see information
about delivery rates, open rates, click-through rates, and other important marketing metrics. For SMS, each
mobile carrier only returns certain pieces of information, if anything.

Typically, the major carriers will let you know if the message was received, and some will tell you if they
delivered the message to the mobile handset. Unfortunately, this may be all that you receive. Some SMS
providers lack the ability to even deliver this piece of information back to you.
Link shorteners are great sources of information that can be helpful when you are trying to save space in your
message. When sending the SMS recipient to a webpage, consider adding a shortened link to a landing
page.
This allows you to enhance your call to action, provide a valuable asset to your audience, and measure the
success of your campaign based on the landing page’s conversion rates and other reporting.
Another way to measure the success of an SMS campaign is through redemption rates. If you are offering a
coupon code, make sure you use a unique code for your SMS audience. You can then calculate how many
people used that code. Between the redemption rate, your landing page metrics, and the delivery information
that your SMS provider can give you – you’ll be able to see what a successful SMS campaign looks like for

your brand.

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